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Frequently Asked Questions

Answers on sizing, delivery, returns and care.

Is the leather genuine?

Yes. Every piece is full-grain, lambskin or suede from LWG-certified tanneries, backed by our genuine leather guarantee.

How long does delivery take?

Two to four business days worldwide by express courier, duty-paid to major markets.

Can I exchange for another size?

Yes, free within 30 days. Start the exchange from Track Order and we ship the new size as soon as the label is scanned.

Do you offer alterations?

Sleeve shortening and taper are available on jackets for a fixed fee — mention it in the order notes.

How do I care for my piece?

Wipe dry, condition twice yearly, store on a broad hanger. Our leather care guide covers everything in detail.

Which payment methods do you accept?

Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay via encrypted checkout.